Welcome to the online booking page for Ebb & Flow Counseling!

Please read these important notes prior to booking:

We have multiple locations and many of our clinicians hold sessions at different locations. If you cannot find an appointment with your clinician at your preferred location, please check the other locations. If you have any questions while scheduling you can contact us directly at hello@ebbandflowcounseling.com or by calling (216)543-5232.

__New Clients __

If you are a new client please only select “Intake Appointment (New Clients)”. If you select another service your appointment will be cancelled.

1) Select the Location that is the best for you

2) Select “Intake Appointment (New Clients)”

3) Find the best time or clinician that is best for you

If you are not sure who would be a great fit for you, we would be more than happy to support you!

__Existing Clients __

If you are an existing client, please only select the clinician(s) that you are currently engaged in treatment with.

1) Select the best location for you (many clinicians are at different locations so check all locations if you can’t find a time at your preferred location)

2) Select your clinician

3) Select which service you’d like to schedule

4) Find the best time

We are in network with Aetna/Meritain, Anthem Blue Cross Blue Shield, Medical Mutual, and Untied Health Care/Optum (select clinicians) . If you aren’t sure about your coverage, please contact your benefits provider directly for that information. If your insurance is out-of-network, we can also provide you with documentation for possible reimbursement. We accept cash, credit, and checks.

Our Cancellation Policy is 24 hours notice. In order to book online you must provide a valid credit card on file for the case of a late cancellation or no show.

Thank you for choosing us to help you navigate the ebbs and flows of life!

Counseling

Empowering individuals to navigate life's ebbs and flows, our counseling services offer a safe and supportive space for healing and personal growth. With a focus on emotional well-being, we provide professional guidance tailored to your unique needs, helping you build resilience, achieve balance, and embrace a healthier, more fulfilling life.

Hello! My name is Rick Payne and I am a Licensed Professional Clinical Counselor (LPCC). I received my Bachelor’s degree from Miami (OH) University in psychology and graduated with my Master’s in Clinical Mental Health Counseling from Xavier University. I have previously worked in community mental health settings and have assisted adults with various problems such as addiction/substance abuse, adjustment disorders, bipolar, anger, anxiety, depression, grief, stress, men’s issues, mood disorders, and stress management.

I believe in a client-centered approach to treatment and want to work with you in reaching whatever goals you set for yourself. Deciding to start or return to therapy is a big commitment and can be an overwhelming step towards positive change. I hope that our work together can lead you to positive growth and towards the change you deserve.

In my free time I enjoy running marathons and cycling around the city, playing with my dog and cat, and traveling to new places with family and friends. I look forward to talking with you soon!

Client’s Aged: Rick sees clients 18+

Hello! My name is Rick Payne and I am a Licensed Professional Clinical Counselor (LPCC). I receiv... Read More

Hi, I’m Taylor, a Licensed Professional Counselor. I work with people who feel deeply, think intensely, and often carry more than they let on. Many of my clients are women and young adults, creatives, or high achievers who have learned to contain themselves—and are ready to step into unapologetic self-expression with clarity, confidence, and self-trust. My style is direct, collaborative, warm, and grounded. I hold a steady mirror, ask honest questions, and help you understand the patterns shaping your emotions, relationships, and sense of self. Therapy with me is focused, embodied, and intentional—we slow things down, name what’s real, and create space for change that actually lasts. My work blends evidence-based therapy with a holistic, somatic, and expressive approach. We pay attention to thoughts and emotions, as well as what’s happening in your body—tension, breath, and nervous system responses. Together, we explore the deeper layers shaping how you move through the world, while staying grounded in practical tools and real-life change. Therapy becomes a place where you don’t have to shrink, perform, or over-explain. You get to show up fully. I work especially well with: • Women and young adults navigating identity, self-worth, and embodiment • Creatives and high achievers • Anxiety, stress, burnout, and overwhelm • Body image concerns, body dysmorphia, disordered eating patterns, and disconnection from the body • Life transitions and relationship patterns My background as a lifelong artist strongly informs my work as a therapist. I’m a movement artist, dancer, performer, yoga instructor, and jewelry artist, and living in creative practice has shaped how I understand embodiment, confidence, and self-trust—and influences how I hold space in therapy. If you’re looking for therapy that’s honest, empowering, and grounded in who you are—not who you’re supposed to be—I’d love to work with you.

Hi, I’m Taylor, a Licensed Professional Counselor. I work with people who feel deeply, think inte... Read More

Select a session from the list on the left
to view available appointment times

Pick a treatment to book