Welcome to our online booking site
Welcome to the online booking page for Ebb & Flow Counseling!
Please read these important notes prior to booking:
We have multiple locations and many of our clinicians hold sessions at different locations. If you cannot find an appointment with your clinician at your preferred location, please check the other locations. If you have any questions while scheduling you can contact us directly at hello@ebbandflowcounseling.com or by calling (216)543-5232.
__New Clients __
If you are a new client please only select “Intake Appointment (New Clients)”. If you select another service your appointment will be cancelled.
1) Select the Location that is the best for you
2) Select “Intake Appointment (New Clients)”
3) Find the best time or clinician that is best for you
If you are not sure who would be a great fit for you, we would be more than happy to support you!
__Existing Clients __
If you are an existing client, please only select the clinician(s) that you are currently engaged in treatment with.
1) Select the best location for you (many clinicians are at different locations so check all locations if you can’t find a time at your preferred location)
2) Select your clinician
3) Select which service you’d like to schedule
4) Find the best time
We are in network with Aetna/Meritain, Anthem Blue Cross Blue Shield, Medical Mutual, and Untied Health Care/Optum (select clinicians) . If you aren’t sure about your coverage, please contact your benefits provider directly for that information. If your insurance is out-of-network, we can also provide you with documentation for possible reimbursement. We accept cash, credit, and checks.
Our Cancellation Policy is 24 hours notice. In order to book online you must provide a valid credit card on file for the case of a late cancellation or no show.
Thank you for choosing us to help you navigate the ebbs and flows of life!